PMS integration
receptionOS + SmartDental.
In preparation. The planned scope is checking availability and booking new appointments. As of 14 September 2026, there is no confirmed test on a SmartDental instance or production deployment of this connection.
Planned availability lookup
The connection scope includes clinician data and open slots. Behaviour still needs verifying on a SmartDental instance.
New appointments only
The current scope does not include reading a patient’s existing appointments, rescheduling or cancelling them.
Testing before launch
We need to test access and booking before a pilot. A configuration guide alone does not demonstrate a working deployment.
Setup, step by step
The vendor’s guide describes connection setup. Launch still requires confirmed access and an agreed booking and error-handling test.
- Agreed access to SmartDental
- Availability verification
- Booking and conflict tests
Limits of the planned scope
The available connection exposes 30-minute slots, starting no earlier than the next day. Reception needs to handle requests about existing appointments.
- New appointments from the following day
- 30-minute slots
- Changes and cancellations handled by reception
FAQ
Frequently asked questions
No. It is in preparation. In the scope verified on 14 September 2026, there is no test on a SmartDental instance or confirmed production deployment.
The current connection scope does not expose those operations or reading a patient’s existing appointments. Reception should handle these requests.
New appointments in available 30-minute slots, no earlier than the next day. Suitable services need checking with the practice before a pilot.
Confirm access and perform an agreed booking test, including conflicts and errors. Until then we do not describe the integration as live.
See how it works for you
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