PMS integration
receptionOS + Estomed.
The receptionOS Estomed integration covers booking, reading, rescheduling and cancelling appointments. Before handling patient calls, we confirm the connection to the practice system and its booking rules.
Appointment reads tested
The scope includes available times and a patient’s upcoming appointments. Practice use depends on access to Estomed and appointment configuration. The described cycle has been verified on the supplier’s test instance.
Appointment workflow
Tests covered booking, patient creation, notes, rescheduling and cancellation, including repeated requests and slot conflicts.
Launch after acceptance
A working connection to the practice system, suitable permissions and an agreed reception-team test are needed before launch.
Connecting the practice system
The supplier’s test instance and a practice installation have different access conditions. We schedule launch after checking connectivity and online appointment configuration.
- Connection to the practice’s Estomed instance
- Permissions and online appointment types
- A booking test agreed with reception
Feature scope
Rescheduling creates a new booking and then cancels the old one. Acceptance must check both steps. The current connection does not change appointment status or list every appointment across the practice.
- Reading a patient’s upcoming visits
- Booking and two-step rescheduling
- Cancellation releasing the slot
FAQ
Frequently asked questions
We have no confirmed production deployment in the scope verified on 14 September 2026. The full appointment cycle passed tests on the supplier’s test instance on 23 August.
Yes. Before agreeing a start date, we check access, permissions and configuration, then arrange a test with reception.
In the tests, a new appointment was created before the old one was cancelled. It is not a single native rescheduling operation, so both outcomes need checking.
Changing appointment status and listing every appointment across the practice are not supported. Patients can be found by phone number or PESEL, not by surname.
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