receptionOS is an AI-powered reception automation platform for dental clinics. It handles patient communication 24/7 via phone, email, and SMS, books appointments, collects prepayments, and reduces no-shows by 69%.

How does receptionOS reduce patient no-shows?

receptionOS automatically sends appointment reminders via SMS and email, collects prepayments at booking, and intelligently fills schedule gaps. This reduces no-shows by up to 69%.

Does receptionOS integrate with my dental practice management system?

Yes. receptionOS integrates natively with IQ Dental, Estomed, SmartDental, and FelgDent, the leading practice-management systems in Poland, syncing calendars, appointments and doctor availability. Running a different system? Tell us and we'll check whether we can connect it. Details: https://receptionos.com/en/integracje/

How much does receptionOS cost?

receptionOS offers 3 plans: Starter from 1300 PLN/month, Optimum from 2300 PLN/month, and Elite from 3300 PLN/month. Price depends on the number of chairs in the clinic. Starter and Optimum are coming soon, Elite waitlist is open.

Does the AI voicebot sound natural?

Yes, the receptionOS voicebot uses advanced AI technology to conduct natural conversations with a human-like voice. Patients can book appointments, ask questions, and get information as if they were speaking with a real receptionist.

What is the Top 1% Digital Clinic Programme?

It's an exclusive receptionOS programme limited to one clinic per region. It includes full AI reception automation, priority onboarding, and dedicated support from day one.

receptionOS, Fonio or ElevenLabs? A dental practice comparison

Start with the system that must hold the appointment and the person responsible for getting everything running. An assistant connected to Google Calendar, an agent platform and a deployment connected to practice-management software can require different amounts of work.

This comparison covers publicly documented offerings. We have not run a common test of their conversations or performance. The publisher is receptionOS. Sources checked on 14 September 2026.

What does each option include?

receptionOS

receptionOS is developed for dental practices. Confirm the specific practice-management system and supported actions: reading availability, booking, cancelling and rescheduling. The scope differs between systems. An integration name alone does not establish support for the complete process.

Fonio

Fonio describes a Polish-speaking telephone assistant, a knowledge base built from documents and websites, and connections to calendars, CRM systems or APIs. SIP connections and call forwarding are described as ways to connect existing telephony. A practice still needs to confirm support for its particular software and required actions. Fonio's product description.

ElevenLabs: ElevenAgents and Reception.ai

ElevenAgents is a platform for configuring agents, connecting telephony and external tools, and testing their behaviour. Its documented features include API calls and telephone integrations. Establish who will build and maintain the connection to your practice-management system. ElevenAgents documentation.

ElevenLabs also offers a separate product, Reception.ai. Its documentation describes answering calls, bookings, a knowledge base and call transfers. Ask about the right product, Polish-language support and your particular calendar. Evaluating ElevenLabs solely as a text-to-speech service would miss part of its offering. Reception.ai documentation.

Smaller providers

Antonomus describes Polish voice and chat reception with booking in Google Calendar. That provides a starting point for a demonstration; it does not establish integration with a medical practice-management system. Antonomus product page.

Ask any smaller provider to demonstrate booking, failure handling and maintenance arrangements. The way its website was built does not tell you whether a call will produce a correct appointment.

Run the same trial with each provider

Arrange these scenarios with the supplier in a test environment, using fictional patient details.

Booking: ask for an appointment with a specific dentist. Check its time and duration in the destination system.
Rescheduling: move the appointment, then check both the old and new slots. Support for booking does not establish support for changes.
Conflict: have reception occupy the proposed slot before the call ends. Check how the assistant responds.
Exception: ask about a service outside the agreed scope. Check whether the enquiry reaches the right person.
Telephony: test a busy line, an unanswered call at reception and transfer to a person.

Record the outcome of each test, any corrections needed and the configuration cost. Use the same checklist for a receptionOS demonstration.

FAQ

Is a fluent Polish voice enough to make a decision?

No. Also check names, dates and service recognition, and the resulting action in the software. A convincing conversation can still produce an incorrect booking.

Does a calendar integration mean integration with IQ Dental or FELG?

Not automatically. Ask which system holds the main schedule, which direction data travels and whether a booking is confirmed in the practice-management system. An available API is not proof of a working connection.

How should I compare prices?

Use similar call volumes and the same service scope. Include setup, telephony, additional minutes, SMS, integration and support. Check billing periods and exit terms; prices may change. Fonio's current pricing.

Does missing information on a website mean a feature is missing?

No. It means you need confirmation or a test. We apply the same standard to receptionOS claims that have not been checked in a particular practice.

Before a demonstration, prepare the name and version of your practice-management software and a list of essential actions. Our voicebot acceptance-test scenarios can help.