50,000+
conversations analyzed
5
clinics deployed
$500B
global dental market
Pre-seed (undisclosed)
funding
Press Kit
About the startup
receptionOS is an AI-native system built specifically for dental clinics.
It works as the clinic's nervous system — collecting signals from every communication channel: phone, email, SMS, and chat widget, processing them in real time, and taking autonomous actions: from scheduling appointments 24/7, to analyzing service quality, to managing doctor schedules.
Unlike generic AI tools, receptionOS was built inside clinics. The system was created on the basis of over 50,000 authentic reception conversations. Every feature was designed and tested on real patients and real clinical processes.
The product's foundation combines technological thinking with 35 years of operational experience in dentistry. The system is already deployed in leading clinics in Poland and the UK.
Team
Who's behind the startup?
Klemens Gąsienica-Ciułacz
Founder, CEO
Expert in clinic management, dental innovation, and medical business development. Graduate of University of Cambridge (King's College) and TUM, he manages the Apolonia clinic network and scaled it from 1M PLN to over 10M PLN annual revenue. Author of the research paper Digitizing Polish Dentistry.
Cezary Michalski
Chief of Staff & Founder's Associate
Expert in project management, clinic development, and international operations. Graduate of Universiteit van Amsterdam (Master of Laws — European Competition Law; Bachelor's PPLE). Previously supported Tesla's Autopilot team, coordinating prototype testing across Europe and globally.
Dr. Jędrzej Gąsienica-Ciułacz
Investor & Clinical Lead
Expert in aesthetic dentistry and modern diagnostic methods. Graduate of Charité Universitätsmedizin Berlin and Medizinische Universität Wien. Specializes in aesthetic smile makeovers, particularly in veneer applications and bonding procedures.
Dr. Jan Kempa
Investor & Dental Specialist
Expert in implantology and oral surgery. Graduate of Pomeranian Medical University with certification from the University of Michigan, specializing in dental implantology. Performs a wide range of surgical procedures on a daily basis.
Mission
Why we built receptionOS
We've been in dentistry for generations. We've seen some of the best clinics in the country lose patients, and sometimes be sold for a fraction of their value. Not because of lack of medical expertise — the problem was far more fundamental: communication.
You can have a great team, modern equipment, and an excellent lab, and still lose patients in the most mundane way. Because no one picked up the phone. Because someone didn't call back. Because the email inbox became a mess that's hard to control.
Modern clinics are full of brilliant specialists, but their communication infrastructure often comes from a previous era. Phones, emails, forms, and messengers create chaos that overloads the reception, frustrates patients, and limits the entire clinic's potential.
Our startup's mission is to enhance the competencies of reception staff. Our approach, which we call human communication enhanced, means AI handles repetitive tasks while the team can focus on what truly requires human attention and experience.
Key facts
receptionOS in numbers
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